Vascue

AI Front Desk.
Designed for Healthcare.

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Vascue AI assistant handling a patient booking conversation on a phone
Why Vascue?

Cut Wait Times. Reduce Calls.
Simplify Operations.

Clinic-Specific Workflows

Automates complex medical inquiries and tasks tailored to your clinic.

Healthcare Operator Built

By founders with direct clinical and hospital experience.

Smarter Medical Al

Fine-tuned with medical knowledge to handle workflows, pricing, and insurance.

Strict Data Security

No data selling, ISO27001 certified.

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How it connects

A connected system.

Most tools bolt features together. Vascue runs one connected system. Every conversation and every visit becomes data, and that data sharpens the next step.

Key Features

Smart Automation For
Modern Healthcare

From patient engagement to scheduling, engineered to save time, boost care, and scale securely.

24/7 Multilingual Support

Manages inquiries, bookings, and follow-ups around the clock.

Dashboard Oversight

Real-time dashboard to track AI performance, monitor tasks, and ensure safety.

Quotation & Claims

Automates complex pricing, medical indications, and insurance forms.

Seamless Scheduling

Syncs with calendars and clinic systems for accurate appointment management.

PDF & Image Analysis

Extracts key info from referral letters, clinical notes, and lab results.

Batch Processing

Handles multiple patient messages at once without delays or manual intervention.

Security & Control

Staff override, PII masking, secure data hosting, and ISO27001 compliance.

Proven in production

Already handling the real workload

These are live numbers from a hospital radiology department running on Vascue today.

110,000+
messages handled
99.2%
replies rated correct by staff
~60s
from referral photo to quote
6,500+
patients served

Live in a private hospital radiology department in Hong Kong. Read the case study

Testimonials
Every session starts with a patient that is already logged, scheduled and ready to go. The integration with Cliniko is so seamless that I no longer worry about overbooking or mis‑communication. It’s like having a personal secretary in my pocket.
Alex C.

Alex C.

Sports Therapist Trainee, Vibes X ATPE Physiotherapy & Sports Therapy Center

5 stars5.0 Ratings
Having Vascue’s AI in place feels like adding 2 extra 24/7 staff to the call centre team, handling the quotation requests, appointment enquiries, and ticket creation that would otherwise be on us.

Radiology Department Manager

Private Hospital, Hong Kong

5 stars5.0 Ratings
Using the AI front desk to handle administrative tasks before arriving at the clinic has been incredibly convenient. I could easily book my appointment, check the doctor’s availability, and even upload my referral letter for insurance claims before the therapy session. This streamlined process ensured a smooth visit with minimal waiting time, allowing me to focus solely on my consultation.
Tim C.

Tim C.

Patient with Right Knee Pain

5 stars5.0 Ratings
The AI frontdesk has become our first line of defense against missed appointments. By routing booking requests straight into Cliniko, I can focus entirely on treatment. No more phone juggling or double‑entry.
Avery Y.

Avery Y.

Registered Sports Therapist, Athletic Training and Performance Enhancement Studio

5 stars5.0 Ratings
Having the AI frontdesk handle inquiries and booking has cut my administrative time in half. I can now devote all my energy to rehabilitation, while patients feel reassured that their slot is confirmed instantly.
Wendy L.

Wendy L.

Physiotherapist, Vibes X ATPE Physiotherapy & Sports Therapy Center

5 stars5.0 Ratings
Every session starts with a patient that is already logged, scheduled and ready to go. The integration with Cliniko is so seamless that I no longer worry about overbooking or mis‑communication. It’s like having a personal secretary in my pocket.
Alex C.

Alex C.

Sports Therapist Trainee, Vibes X ATPE Physiotherapy & Sports Therapy Center

5 stars5.0 Ratings
Having Vascue’s AI in place feels like adding 2 extra 24/7 staff to the call centre team, handling the quotation requests, appointment enquiries, and ticket creation that would otherwise be on us.

Radiology Department Manager

Private Hospital, Hong Kong

5 stars5.0 Ratings
Using the AI front desk to handle administrative tasks before arriving at the clinic has been incredibly convenient. I could easily book my appointment, check the doctor’s availability, and even upload my referral letter for insurance claims before the therapy session. This streamlined process ensured a smooth visit with minimal waiting time, allowing me to focus solely on my consultation.
Tim C.

Tim C.

Patient with Right Knee Pain

5 stars5.0 Ratings
The AI frontdesk has become our first line of defense against missed appointments. By routing booking requests straight into Cliniko, I can focus entirely on treatment. No more phone juggling or double‑entry.
Avery Y.

Avery Y.

Registered Sports Therapist, Athletic Training and Performance Enhancement Studio

5 stars5.0 Ratings
Having the AI frontdesk handle inquiries and booking has cut my administrative time in half. I can now devote all my energy to rehabilitation, while patients feel reassured that their slot is confirmed instantly.
Wendy L.

Wendy L.

Physiotherapist, Vibes X ATPE Physiotherapy & Sports Therapy Center

5 stars5.0 Ratings
Privacy by architecture

Your patient data, under your control

Unlike most AI tools, Vascue keeps raw patient data self-hosted and masks identifiers before any content is passed onward. Compliant by design.

Explore security & privacy

  • Self-hosted

    Raw patient data is handled in our environment, not a third party's

  • Masked

    Identifiers removed before any content is passed onward

  • ISO 27001

    Independently audited, recertified on schedule

How It Works

01

Talk with our
Medical Al specialists.

02

We review your requirements and customize
the agents.

03

Go live and let the agents handle patient inquiries.

04

Monitor everything through your dashboard.

05

Staff can take over
anytime using
Al toggle.

Talk with us